Contact Us

If you have any questions regarding your SIDI Footwear or warranty issues please take a moment to read through and click the FAQs for further information.

› Can I purchase products directly from you?
Unfortunately not, we are the wholesaler and all of the products on the website are available to purchase only from our network of SIDI Select retailers.
› How can I find my local retailer?
You can find information on your local retailers by clicking on the dealer locator at the top of the page.
› What if my product develops a fault after the warranty has expired?
You will need to return the item along with proof of purchase back to your retailer who will process the claim for you. Please note that we can not deal directly with customers warranty issues. Any issues that you may have will need to be taken up with the dealer from where you purchased the boots.
› Who do I contact if I need any spare parts?
Your local retailer is able to order spare and replacement parts for you.
› Why do you recommend I purchase from a store listed on the website?
Our SIDI Select Stores are required to hold an agreed range in stock at all times and all have fully trained staff able to sell you the correct products and sizes.
› What if my local store does not have the product I want in stock?
No problem, they are able order the item from Feridax for delivery usually within 48 hours.
› What kind of warranty do you offer on your products?
All of our products come as standard with a one year guarantee against manufacture defect.
› What do I do if my product develops a fault within the warranty period?
You will need to return the item along with proof of purchase back to your retailer who will process the claim for you.
› How long does it take to resolve a warranty issue?
Your retailer will be able to advise at the time of return as this does depend on the nature of the issue.
› What is Click and Collect?
Our 'Click and Collect' product reservation service allows you to reserve any product from our SIDI website and arrange to collect and pay for the item at your nearest SIDI Select dealer. All you need to do is simply follow the on screen instructions.


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